Shipping policy
Shipping Policy
Last updated: October 29, 2026
This Shipping Policy applies to orders placed with Shenzhen Ruichangda Technology Co., Ltd., operating under the brand RCD, through https://www.rcdmotor.com.
Order Processing
For products that are in stock or supported by prepared materials, orders are normally dispatched within 5–10 business days after order and payment confirmation.
This is an estimated processing time, not a delivery estimate. Processing may take longer due to order volume, verification, holidays, material availability, or other circumstances.
Custom Orders
Production and dispatch times for customized products depend on the agreed specifications, customization requirements, order quantity, material availability, and production schedule.
Before confirming a custom order, please contact our support or sales team at sales@rcdmotor.com to confirm the applicable specifications, estimated production schedule, shipping method, and delivery estimate. The timeline stated in the written quotation or order confirmation will apply to that order.
Shipping Methods
Samples are typically shipped by express courier. Bulk orders are typically shipped by air freight or another freight-forwarding service. Available couriers, freight providers, and service levels may vary by destination, order size, and current availability.
Please contact our support or sales team to confirm the available shipping options, costs, shipping documents, and estimated transit time for your order. The shipping arrangements confirmed in your written quotation or order confirmation will apply.
Delivery Estimates, Duties, and Delays
Transit times are estimates unless a specific delivery date is confirmed in writing. Delays may occur due to customs processing, carrier operations, weather, holidays, or events outside our control.
Import duties, taxes, brokerage fees, and other destination charges will be handled as stated in the written quotation or order confirmation.
Shipping Questions
For shipping questions or assistance, contact sales@rcdmotor.com.